Contact
Talk to a person.
Questions about sizing, an order, or a fabric? Write to us — one inbox, no ticket numbers, answers usually within one business day.
Customer care
Email: Sales@gofutura.net
Average first reply: under 24 hours on business days.
Order enquiries
Include your order reference (it looks like AZ-XXXXXX) and the email address used at checkout. If your question is about a return, please also read Returns & Refunds first — it answers most of them.
Business & wholesale
For wholesale, press or collaboration requests, write to the same address with “Business” in the subject line.
Company details
GOFUTURA GROUP CO., LIMITED
UNIT 1618B, 16/F, PIONEER CENTRE, 750 NATHAN ROAD, MONG KOK, HONG KONG, CHINA
We accept PayPal and bank transfer only. We never ask for
card numbers by email, WhatsApp or phone. PayPal payments are taken on PayPal's
own checkout; bank account details are sent from Sales@gofutura.net only. If anyone else
asks you to pay, it is not us.